Instant Order Flow

E-commerce platforms and sellers today offer express delivery services for buyers, especially for those with warehouses near city centers.

However, for Instant delivery orders on e-commerce platforms, we provide the following guidelines to ensure coordination between the fulfillment center and the drivers picking up the goods.

Orders created from the sales channel will be synchronized into the customer's OMS or Omisell. At this stage, the order needs to be created in the Boxme system with the additional service Fulfill Now.

"fulfillment_vas": {
    "fulfill_now": true,
    "priority_fulfill": false
  }

Note that at this point, the order should not be confirmed on the platform yet.

We will complete the order packaging within 45 minutes from the time it is created. The order status will then change to Ready To Ship. At this point, you can confirm the order on the platform, and the driver will arrive at the Boxme warehouse for pickup.

API Call Flow:

Note:
Order Pack:

Shopee: Do not call confirmed order (v2.logistics.ship_order)

Call Boxme Order Pack API: courier_tracking_code will use value of store_order_id in this case.

  "tracking_number": "BMxxxx",
  "self_shipment": {
    "courier_tracking_code": "store_order_id",
    "courier_name": "Courier name"
    "org_courier_name": "Courier name"
  },
  "handover_method": "pickup",
  "fulfill_type": "now",
  "fulfill_sla_time": 0,
  "store_created_time": 0
}

Confirmed order to marketplace:

Shopee : Logistics > v2.logistics.ship_order

Lazada: /order/package/rts