Webhook events

1. Inbound Shipment status update

Trigger scenario

No.	Status	Description
1	New	New ASN generated
2	Awaiting Reservation	Awaiting reserve delivery schedule
3	Ready-to-ship	Seller confirm shipment ready to ship.
4	In-transit	Delivery to warehouse
5	Received	Received ASN at warehouse
6	Partial inspection	Inspection and partital putaway
7	Cancelled	ASN cancelled
8	Completed	Completed putaway all items. Call API GET Receiving Note to get receiving report detail.
9	Cancelled by operator	Final status.

This webhook is triggered when the shipment status updates.

2. Inventory Change update

This webhook will be triggered in either of the following situations:

3. Available Stock Change update

This webhook will be triggered in either of the following situations:

Received Order => adjust = -qty, refer type: hold

Putaway qty for inbound/return => adjust =+qty, refer type: inbound/return

Abnormal inventory change => adjust = +/-qty, refer type: abnormal

Release waiting qty

If order is Ready to Ship => adjust = 0, refer type: release

If order is Cancelled (has not pick & pack) => adjust = +qty, refer type: void

available_quantity will be change based on adjust number.

4. Abnormal Inventory Change

Trigger scenario
When there are unusual inventory changes, the system will send information about the quantity change along with the reason for the change, helping customers distinguish these changes from regular inbound and outbound inventory movements.

5. Order Status update

The order status change webhook is triggered when the order_status of an order changes.

6. Returns Order Status update

The return status change webhook is triggered when the return_status of an order changes:

1. Inbound Shipment status update#

2. Inventory Change update#

3. Available Stock Change update#

4. Abnormal Inventory Change#